Help & Support
Account, Payments and Transfers
- Can I open a Viva Wallet account in my country?
- What is an IBAN and how it is constructed
- How do I deposit money to my Viva Wallet account?
- How do I send money from my Viva Wallet account?
- Where can I see my payments and transactions?
- Recipient has not received the money
- Why has my transfer been declined?
- Why was I charged a fee for my transfer?
- Why is my transfer still pending?
- I want to cancel a transfer