How do I activate my S800 terminal?

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Before you can activate your terminal, you need to connect it to a payment source you have created. 

 

To create a payment source, you will need to follow these steps: 

From computer: 

  • Signin to your Viva Wallet Business Account and select Physical Payments, and Shops. 
  • Right-clickonAdd Store and fill in your details on the form *, and then select Create. 

The source creation process is now complete! 

From a mobile browser: 

  • Signin to your Viva Wallet Business Account by tapping the 3 parallel bars to the right of the screen. 
  • SelectNaturalPaymentsStores, and Add Store. 
  • Fillout the form * and select Create. 

The source creation process is now complete! 

* IMPORTANT INFORMATION: In Connected Wallet, your sales will be credited. The information you enter in the Store Address and Phone Number fields, will appear on the receipt of the linked terminal. 

 

When you are finished creating the sources, you will need to follow these steps to connect your terminal: 

From computer: 

  • Signinto your Viva Wallet Business Account and select SalesNatural PaymentsTerminals, and New Terminal *. 
  • Confirmyour details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

From a mobile browser: 

  • Signin to your Viva Wallet Business Account from the 3 parallel lines on the right. 
  • SelectNaturalPaymentsTerminals, and New Terminals * 
  • Confirmyour details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

* In the POS ID field enter only the digits of the serial number of your terminal. You can find the serial number that starts with SN on the back of your terminal. The serial number is 8 digits long and is unique to your device. 

 

How do I activate my terminal? 

  • Connect the power cord to the round port marked with Power, and the network cable to the LAN port on the back of the device. 

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  • blobid34.pngPress and hold the red button to start the device, press 1, and select language you want to use. 

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  • Select1.DHCP and select OK *, then wait for Viva Wallet logo to appear. 

 

  

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 Your terminal is now ready to use! 

 

* If you have Static IP, you need to fill in the following fields: 

Static IP by pressing 1. 

Subnet mask pressing 2. 

 Gateway by pressing 3. 

 

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  If you do not know any of the above rates, you should contact your service provider.