How do I activate my D200 terminal?

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Before you can activate your terminal, you need to connect it to a payment source you have created. 

To create a payment source, you will need to follow these steps: 

From computer: 

  • Signin to your Viva Wallet Business Account and select Physical Payments, and Shops. 
  • Right-clickonAdd Store and fill in your details on the form *, and then select Create. 

The source creation process is then complete! 

From a mobile browser: 

  • Signin to your Viva Wallet Business Account by tapping the 3 parallel bars to the right of the screen. 
  • SelectNaturalPaymentsStores, and Add Store. 
  • Fillout the form * and select Create. 

The source creation process is then complete! 

* IMPORTANT INFORMATION: In Connected Wallet, your sales will be credited. The information you enter in the Store Address and Phone Number fields, will appear on the receipt of the linked terminal. 

Once you have finished creating the sources, you will need to follow these steps to connect your terminal: 

From computer: 

  • Signin to your Viva Wallet Business account and select SalesNatural PaymentsTerminals, and New Terminal *. 
  • Confirmyour details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

From a mobile browser: 

  • Signin to your Viva Wallet Business account from the 3 parallel lines on the right. 
  • SelectNaturalPaymentsTerminals, and New Terminals *. 
  • Confirmyour details, select the desired Payment Source, and proceed to the next step. 

 

Your terminal has now been activated in your account. 

In the POS ID field, enter only the digits of the serial number of your terminal. You can find the serial number that starts with SN on the back of your terminal. The serial number is 8 digits long and is unique to your device. 

 

To turn on your terminal device: 

  • Pressand hold the top right button on the terminal to start the device and select 1. 

 

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  • Select the language you want to use. 

 

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If you would like to connect it to WIFI: 

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  • select 1. WIFI on your terminal.  

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  •  Select 1to find your network.

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  • Select your network and enter your WIFI network password. 

 

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  •  Wait until Viva Wallet logo appears on your screen. 

 

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Your terminal is now ready to use! 

 

If you would like to connect it via GPRS: 

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  •  Select the 2. Mobile network option on your card terminal to connect to SIM CARD. 
  •  Select Viva Wallet card if you are using the SIM we provided, or Other if you are using another SIM card (If you select Other enter your provider's APN). 

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  • Wait until Viva Wallet logo appears on your screen. 

 

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Your terminal is now ready to use!