How do I activate my S900 terminal?

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Before you can activate your terminal, you need to connect it to a payment source you have created. 

To create a payment source, you will need to follow these steps: 

From computer: 

  • Sign in to your Viva Wallet Business Account and select Physical Payments, and Shops. 
  • Right-clickon Add Store and fill in your details on the form *and then select Create. 

The source creation process is now complete! 

From a mobile browser: 

  • Sign in to your Viva Wallet Business Account by tapping the 3 parallel bars to the right of the screen. 
  • Select  Natural PaymentsStores, and Add Store. 
  • Fillout the form * and select Create. 

The source creation process is now complete! 

* IMPORTANT INFORMATION: In Connected Wallet, your sales will be credited. The information you enter in the Store Address and Phone Number fields, will appear on the receipt of the linked terminal. 

 

When you are finished creating the sources, you will need to follow these steps to connect your terminal: 

From computer: 

  • Sign in to your Viva Wallet Business Account and select SalesNatural PaymentsTerminals, and New Terminal *. 
  • Confirm your details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

From a mobile browser: 

  • Sign in to your Viva Wallet Business Account from the 3 parallel lines on the right. 
  • Select Natural PaymentsTerminals, and New Terminals * 
  • Confirm your details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

* In the POS ID field, enter only the digits of the serial number of your terminal. You can find the serial number that starts with SN on the back of your terminal. The serial number is 8 digits long and is unique to your device. 

 

How do I activate my terminal? 

 

  • Press the red button on the terminal to turn on the device and select 1. 

 

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  • Select the language you want to use. 

  

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If you would like to connect the device to WIFI: 

 

  • Select1. WIFI on your terminal.  
  • Select your network and enter your WIFI network password. 
  • Wait until Viva Wallet logo appears on your screen. 

Your terminal is now ready to use. 

 

If you would like to connect it via GPRS: 

  • Select 2.GPRS on your terminal to connect to SIM CARD. 
  • Select Viva Wallet card if you are using the SIM we provided, or Other if you are using another SIM card (If you select Other, enter your provider's APN). 
  • Wait until Viva Wallelogo appears on your screen. 

Your terminal is now ready to use!