How do I set up a physical store/payment source and how do I activate my terminal?

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By creating different Stores through your Viva Wallet Business Account, you are able to best organize and manage your Sales. 

To create a payment source, you will need to follow these steps: 

From computer: 

  • Signin to your Viva Wallet Business Account and select Physical Payments and Shops. 
  • Right-clickonAdd Store and fill in your details on the form *, and then select Create. 

The source creation process is then completed! 

From a mobile browser: 

  • Signin to your Viva Wallet Business Account by tapping the 3 parallel bars to the right of the screen. 
  • SelectNatural Payments,Stores and Add Store. 
  • Fill out theform* and selectCreate. 

The source creation process is then completed! 

 

* IMPORTANT INFORMATION: In Connected Wallet, your sales will be credited. The Information you enter in the Store Address and Phone Number fields, will appear on the receipt of the linked terminal. 

 

Once you have finished creating the sources, you will need to follow these steps to connect your terminal: 

From computer: 

  • Signin to your Viva Wallet Business Account and select SalesNatural PaymentsTerminals, and New Terminal *. 
  • Confirmyour details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

From a mobile browser: 

  • Signin to your Viva Wallet Business Account from the 3 parallel lines on the right. 
  • SelectNatural Payments, Terminals and New Terminals *.
  • Confirmyour details, select the desired Payment Source, and proceed to the next step. 

Your terminal has now been activated in your account. 

* In the POS ID field, enter only the digits of the serial number of your terminal. You can find the serial number that starts with SN on the back of your terminal. The serial number is 8 digits long and is unique to your device.