If you did not manage to complete the verification process, please make sure you check the follow:
- The verification document you uploaded has not expired.
- The photo of the document is bright, clean, and with no reflections making the document hard to read.
- The whole of the document’s details are visible within the photo provided.
- Your ‘selfie’ is bright, clear and clean enough for your face to be seen.
- You look directly into the camera.
- There are no other faces in the photo, only yourself.
- You do not have on sunglasses or a hat.