How do I deposit money to my Viva Wallet account?

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Greece

Cash @Viva Spots: at any one of a large network of Viva Spot locations. Please note that cash deposits are only supported in Viva Spots and not in Banks' physical branches. Instant availability of funds.

Viva e-Money code: a prepaid code you purchase at one of the Viva Spots to instantly deposit money at your Viva Wallet account. Instant availability of funds. You can choose between Viva e-Money codes with a value of: €10, €25, €50 or €100. The Viva e-money code can be redeemed by an identity authenticated Wallet.
Please note that refunds or cancellation of amounts used to purchase Viva e-money codes are not possible.

Bank transfer: to make a transfer, it must be in EUR and within SEPA*. In order to receive funds to your Viva Wallet IBAN account, you'll just need to provide to anyone who needs to make payments to you, your IBAN and your name as written in your ID or your company's name as used to create your account. We accept transfers in EUR done via SEPA and we don't support SWIFT. Please allow 1-2 business days for you transaction to be processed. Please note that Viva Wallet does not apply a fee for all incoming SEPA credit transfers.

E-banking: generate an e-banking code for the amount entered, log-in to your e-banking and make a payment to "Viva Wallet" (section Payments). In the payments field look for Viva Payment Services and proceed with payment of the amount of money you wish to transfer to the Wallet. Please allow 1-2 business days for you transaction to be processed. 

 

*IBAN accounts in Greece currently support incoming SEPA credit transfers from all Greek banks (members of DIAS) and some European SEPA zone banks (members of Equens.xlsx). Within November, all SEPA zone banks will be supported for incoming SEPA credit transfers.

 

UK 

Bank transfer: to make a transfer, it must be in GBP and within the UK, from Banks connected to Faster Payments Systems. In order to receive funds to your Viva Wallet account, you'll just need to provide to anyone who needs to make payments to you, your account number ans sort code (04-00-24) and your name as written in your ID or your company's name as used to create your account. We accept transfers in GBP done via Faster Payments and we don't yet support CHAPS and SWIFT. Please allow a couple of hours for the transaction to be processed during business days and next working day during weekends and Bank Holidays.

 

Cyprus and Belgium

Bank transfer: to make a transfer, it must be in EUR. In order to receive funds to your Viva Wallet account, you'll just need to provide to anyone who needs to make payments to you, VIVA PAYMENT SERVICES S.A. IBAN account and all the details provided in the "Bank Transfer" section within login. Please do not forget to enter the reference number mention in the same section.