You can load your Viva Wallet in one of the following ways:
- By authenticated card (Visa, MasterCard, Diners, American Express). You can link all types of card, without numerical limitation: debit, credit and prepaid VISA, MasterCard, AMEX, Maestro and Diners cards.
- With a Viva e-money code. This is a prepaid code used as a means to load your Viva Wallet. You can obtain a code by cash payment at selected Viva Spots.
You can choose between Viva e-Money codes with a value of: €10, €25, €50 or €100
The Viva e-money code can be redeemed by an identity authenticated Wallet.
Note: Refunds or cancellation of amounts used to purchase Viva e-money codes are not possible.- By cash at a Viva Spot location (Pay@VivaSpot) or even from your home (Pay@Home)
- Through e-banking, by creating a payment code and using the e-banking payment system of the respective bank. In the payments field look for Viva Payment Services and proceed with payment of the amount of money you wish to transfer to the Wallet.
- Through your IBAN account. Every Viva Wallet account has a unique IBAN. With this IBAN account you can deposit money to your Viva Wallet account online from any bank in the Eurozone.
Note:To deposit cash into your Viva Wallet account, you can visit one of the Viva Spots you will find here.