Tipping/Preauth

Follow

Tipping: Customers in the hotel, restaurant and mass catering business in general can activate tipping and give their customers the option of adding a tip to their bill.
 Once the business owner has entered the transaction amount, the POS will ask the user to enter a tip.
The default options are up to three different percentages (5%, 10%, 15%) as well as the entry of a specific amount. However, these parameters can also be modified.
The total amount of the bill as well as the total amount of the tip are shown separately on the printout.
Commissions are applied to the total amount (transaction amount + tip amount).
Advance authorisation: Customers with commercial activity that primarily focuses on the renting of accommodation or car hire have the option to proceed with pre-approval of amounts in advance (for use as a deposit/guarantee)
Creation of advance payment authorisation follows the same steps as a regular transaction.
The default advance authorisation period is 30 days and this is not subject to alteration.
The amount on hold (the pre-authorised sum) can be for the full amount or a part of it.
If the amount is partially charged, the balance is refunded directly to the beneficiary’s card. There is no additional charge with respect to the same sum
If the pre-authorised payment is cancelled, then the amount is refunded immediately on clearance of the transactions.
Note: In order for you to take advantage of the above options through your terminal, your business must be active in the respective business categories and your terminal firmware has to be updated to the latest version. If you need any help or clarification, please do not hesitate to contact our customer service department (Call 2117604000 - 24hr service, 7 days a week) and we will be happy to assist you.