How can I get my card quickly and securely?


To order the Viva Debit Card you will need to sign in to your account, select “Order Card” on the main page and enter the address to which you want it to be sent. If you have had your account identity authenticated, your card will be sent to you within 15 days. This is sent by post, which is a completely secure method, given that only the card is sent. Once you have received it, use the account management interface to select “Activate” and the PIN will be displayed.