Why do I need to verify my identity?

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VIVA PAYMENTS reserves the right to verify that the information entered by users is true and accurate, as well as to use any verification processes necessary in order to confirm identity. Pursuant to Article 71(3) of Law 4446/2016:

"As far as transactions using electronic means of payment, including by way of transfer from an e-banking account, use of a payment card or via any other electronic means of payment, including, but not limited to, electronic wallet, e-money, coupons, or vouchers are concerned, registration of the electronic payment instrument details is rendered obligatory, requiring identification of the holder, in accordance with the provisions of Law 3691/2008 on the “Prevention and Suppression of Money Laundering and Terrorist Financing” as currently in force, and Directive 2015/849/EU of the European Parliament and of the Council on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing. The use of unregistered, unidentified electronic means of payment in the course of transactions with entities referred to in Article 1 of Law 4308/2014 operating in Greece is not permitted, taking into account paragraph 2 hereof."