What is the Virtual Terminal (WEB POS)?


Virtual Terminal (aka Web POS), is a web-based application that allows you to accept credit card payments. It provides your business with the functionality similar to a stand-alone card-processing terminal. Virtual Terminal is ideal for merchants that receive orders by phone, fax, or by mail and want to accept card payments

You can use Virtual Terminal on any computer or smartphone with an internet connection and a web browser.

The Virtual Terminal simplifies your payments infrastructure with no need for hardware or dedicated phone lines. It enables you to manually enter and process both Sale and Authorization, card-not-present transactions. It also features monthly installments for supported cards.

The system is available on a 24/7 basis and can be used anywhere you have a secure Internet connection and a Web browser. This means that you can even using outside your physical store or office.

Unlike a physical terminal, our Virtual Terminal does not require that you close a ‘batch’ on a daily basis as this happens automatically by Viva Payments. Sales made through the Virtual Terminal are processed, cleared and debited to your Wallets on the following business day. 

Your transaction history is retained and can be accessed through the ‘My Sales > Sales’ option, where you can also make additional actions such as Cancellations, Refunds, Captures and Recurring Payments.

Transactions made through the virtual terminal, support the following additional parameters:

  • Merchant reference: An alphanumeric field which you can use to enter any ID or description that will later help you identify the payment.
  • Payment description: An alphanumeric field for describing the charge to your customer. Any value you enter here, will appear on the transaction receipt that your customers automatically receive via e-mail.
  • Tags: A useful feature that will help you better organize your payments. You can add as many tags as you like. On the ‘My Sales’ section, you have the option to search for transactions based on tag values.