What will my customers see on their card statement?

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The description that will appear on your customer's card statement is usually the word VIVA followed by your company name (as entered when you created your account).

This cannot be modified and is solely determined by Viva Payments.

There are exceptional cases where only the name 'VIVA PAYMENTS' appears on your customer's card statement. This is perfectly normal, and always mentioned clearly on the electronic transaction receipt that they receive after every payment.